Company
Contact us
Write to team@codiode.com from the email address on your Codiode account. We aim to respond within two business days.
Reach us
- team@codiode.com
- Response time
- Within two business days
- Registered address
- Pune, Maharashtra, India
- Website
- codiode.com
Billing and subscriptions
Include your Razorpay payment ID or order reference number. It is in the confirmation email sent at the time of purchase.
| Request | What to send | Policy |
|---|---|---|
| Refund | Subject line Refund Request - [Order ID], within 7 days of payment. | Refund Policy |
| Cancellation | Subject line Cancel Subscription, or cancel yourself in Settings > Billing. | Cancellation Policy |
| Pro not active 10 minutes after paying | Your payment reference number. We resolve these within 4 business hours. | Shipping Policy |
Careers
To apply for an open role, use the form on the Careers page. We read every application ourselves and respond within 5 business days.
Feedback
If something on Codiode is broken, missing or not worth your time, the feedback form takes about five minutes and needs no login.