Return and Refund Policy

1. Eligibility for a refund

A refund will be issued if all of the following conditions are met:

• The refund request is made within 7 days of the original payment date.
• You have not accessed, viewed, or downloaded premium editorial solutions, premium problem sets, or any other gated Pro content during the billing period.
• The request is submitted via email to team@codiode.com with the registered email address and payment reference number.

2. Non-refundable situations

Refunds will not be issued in the following cases:

• Refund request made after 7 days from the payment date.
• Premium content has been accessed during the subscription period.
• Partial-period refunds for mid-cycle cancellations (cancellation stops future renewals; it does not pro-rate the current period).
• Requests made after a subscription has already been renewed for a second cycle.

3. Refund duration and mode

Refunds are processed via Razorpay back to the original payment method used at the time of purchase. We cannot redirect refunds to a different account or payment instrument. Bank processing times may vary.

4. No physical returns

Codiode does not sell physical goods. All products are digital subscriptions delivered electronically. There is nothing to return physically.

5. How to request a refund

1. Email team@codiode.com from the email address registered with your Codiode account.
2. Use the subject line: Refund Request - [Order ID]
3. Include your Razorpay payment ID or order reference number. This is found in the confirmation email sent at the time of purchase.
4. We will respond within 2 business days to confirm eligibility.

6. Contact

For any refund-related questions write to team@codiode.com.